Privacy Policy
1. Privacy Compliance
Nice Builds is committed to protecting your privacy and ensuring compliance with applicable privacy laws and regulations. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.
2. Personal Information Collected by Us
Nice Builds collects personal information such as your name, address, contact details, and other relevant information necessary to provide our services. This may include:
Your name, phone number, email address, and postal address when making an enquiry or request.
Additional information you provide when submitting feedback, responding to surveys, or communicating with our customer support team.
Information automatically collected when you visit our website, including:
Your IP address
Your domain name (e.g., .com, .gov, .net, .au)
The pages accessed and documents downloaded
The date and time of your visit
The referring website
The type of browser you are using
3. How Will My Personal Information Be Used?
We may use your personal information for purposes including but not limited to:
Providing direct marketing materials, newsletters, and promotional content.
Responding to enquiries and providing relevant information about our services.
Assessing website performance and improving user experience.
Processing complaints and resolving disputes.
4. How Will My Personal Information Be Disclosed?
By engaging with Nice Builds, you consent to the disclosure of your personal information as necessary, including:
To our staff, sales consultants, subcontractors, suppliers, and service providers to facilitate your home construction.
To financial institutions or lenders as directed by you.
To third-party service providers for marketing purposes, unless you opt out.
To legal authorities when required for security, legal, or regulatory purposes.
5. How Is My Personal Information Stored and Secured?
We store your personal information in both electronic and physical formats. We implement security measures to prevent unauthorized access, disclosure, or loss, including:
Regularly updating security protocols to align with evolving technologies.
Maintaining confidentiality and integrity of our database.
Retaining your information only for as long as necessary and securely disposing of outdated records.
While we take reasonable steps to safeguard your information, no system is entirely secure. We encourage you to take precautions when sharing personal details online.
6. Is My Personal Information Used for Direct Marketing Purposes?
We may use your personal information for marketing communications via email or phone. You can opt out of these communications at any time by contacting us or using the unsubscribe feature in marketing emails.
7. How Do I Seek to Access and/or Correct My Personal Information?
You may request access to or correction of your personal information by submitting a written request with verified identification. We will process such requests in accordance with applicable privacy laws.
8. How Long Do We Retain User Data?
We retain personal information for the duration necessary to fulfill our business and legal obligations. Typically, this is for at least seven years after project completion unless legal requirements dictate otherwise.
9. Links to Third-Party Websites
Our website may contain links to third-party websites for your convenience. Nice Builds is not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing personal information.
10. Third-Party Authority
We will only discuss your project with you unless you provide written authorization to designate a third party to act on your behalf. Such authorization must specify the individual’s name and the extent of their authority.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to review this policy periodically for any changes.
12. How to Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].
13. If You Do Not Consent
If you do not consent to any terms in this Privacy Policy, please notify us in writing, specifying your concerns.
Email Disclaimer
This email (including any attachments) is intended solely for the recipient. It may contain confidential and legally privileged information. If you receive this email in error, please notify us and delete it immediately. Nice Builds is not responsible for any unauthorized use or disclosure of this email’s contents.