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Privacy Policy

Effective Date: 1st July, 2025
Last Updated: 30th June, 2025

Welcome to Nice Builds, a residential home construction company based in Brisbane, Queensland. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our website or contacting us, you agree to the terms described in this policy.

1. Who We Are

Nice Builds provides home building services in Queensland, Australia, including:

  • Single and double-storey homes

  • Luxury and custom builds

  • Knockdown and rebuild services

  • House and land packages

Our website allows users to view home designs and packages, and to contact us for quotes or further information.

2. What Data We Collect

We collect the following personal data when you interact with our website:

  • Full name

  • Email address

  • Phone number

  • Information submitted through contact forms

  • Technical data such as IP address and browser type (via cookies and analytics tools)

3. How We Use Your Data

Your data is used for the following purposes:

  • To respond to your enquiries and provide quotes

  • To offer customer service and support

  • To send newsletters (if you opt in)

  • To conduct marketing follow-ups

  • To analyze website usage and improve our services

4. Legal Basis for Data Processing

We process your personal data based on:

  • Your consent, given through form checkboxes

  • Our legitimate interest in operating and improving our services

  • The necessity to respond to your enquiries

5. Cookies and Tracking

Our website uses Google Analytics and Facebook Pixel to track user behaviour and help us understand how our website is used. These tools may use cookies to collect anonymized data.

Note: We currently do not display a cookie consent banner, but this will be added in the near future. You can manage cookie preferences through your browser settings.

6. Data Sharing

We do not sell or share your personal data with third parties except:

  • Google Analytics and Facebook Pixel, for our internal analytics and advertising purposes

No personal data is shared with construction partners or other platforms.

7. Data Retention

We retain your personal data only as long as necessary to:

  • Respond to your enquiries

  • Provide requested services

  • Comply with legal obligations

  • Maintain business records

You may request deletion of your data at any time (see section 9).

8. Data Security

We protect your personal data with the following security measures:

  • SSL encryption on our website

  • Secure email systems

  • Restricted internal access to personal information

9. Your Data Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate or outdated information

  • Request deletion of your data

  • Withdraw your consent at any time

To exercise these rights, please contact us at:

Email: [email protected]
Phone: 07 2114 7157

10. Updates to This Policy

If we make any changes to this Privacy Policy, we will:

  • Post a notice on our website

  • Notify users by email if appropriate

We recommend reviewing this page periodically for the latest information.

11. Contact Us

If you have any questions or concerns about your personal data or this Privacy Policy, please contact:

Nice Builds
Brisbane, Queensland, Australia
Email: [email protected]
Phone: 07 2114 7157